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Privacy Policy

1. Information We Collect
We may collect:

  • Name

  • Billing and delivery address

  • Email address

  • Telephone number

  • Order history

  • IP address and browser data

We do not store or process payment card details.

2. How We Use Your Information
Your information is used to:

  • Process and fulfil orders

  • Arrange delivery

  • Communicate with you about your order

  • Manage customer accounts

  • Comply with legal and tax obligations

3. Payments (Stripe)
All payments are processed securely by Stripe. Your payment details are handled entirely by Stripe and are subject to Stripe’s own privacy and security policies.

4. Customer Accounts
When you create an account, your personal data is stored securely for the purpose of:

  • Faster checkout

  • Viewing order history

  • Managing addresses
    You may request deletion of your account at any time.

5. Marketing Communications
We will only send marketing communications if you have explicitly opted in. You may unsubscribe at any time.

6. Data Sharing
We share data only with:

  • Payment processors (Stripe)

  • Delivery companies

  • Legal authorities if required
    We never sell your personal data.

7. Your Rights (UK GDPR)
You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Object to processing

  • Withdraw consent at any time

Requests should be sent to your contact email.

8. Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse or unauthorised access.