Delivery Information

Dispatch Location
All items are dispatched from Bournemouth, England.

Order Processing
Orders are normally dispatched within 2–5 working days following payment confirmation.

Delivery Times (Estimates)

• UK Mainland: 2–5 working days

• International: 5–15 working days

Delivery times are estimates and not guaranteed.

Shipping Charges
Shipping costs are calculated at checkout based on:

• Size and weight

• Delivery destination

• Insurance requirements for antiques

Packaging
All items are carefully packed using protective, professional-grade materials suitable for fragile antique goods.

Tracking
Tracking information will be provided where available.

Customs & Import Charges (International Orders)
International buyers are responsible for all customs duties, VAT, or import fees applied by their country.

Lost or Delayed Items
If your order is delayed or lost:

• Contact us as soon as possible

• We will work with the courier to investigate

• Claims can take time depending on the carrier