Refunds & Return Policy

Because our stock consists of unique antique and vintage items, refunds and returns are handled in accordance with the Consumer Rights Act 2015.

Faulty or Misdescribed Items

You are entitled to a full refund if the item:

• Is faulty

• Is significantly not as described

• Was damaged in transit

You must notify us within 48 hours of delivery with clear photographs of the issue. Once approved:

• The item must be returned in the same condition

• A full refund will be issued to the original payment method

Change of Mind

As our goods are antiques and one-of-a-kind:

• We do not accept change-of-mind returns, unless legally required

• Please review descriptions carefully before purchase

Return Shipping

• Customers are responsible for return postage unless the item is faulty or incorrectly described

• Items must be securely packaged to the same standard as received

• We are not responsible for damage during return transit

Refund Processing

• Approved refunds are processed via Stripe

• Funds typically appear within 5–10 working days, depending on your bank